customer calls
ReplyBox
Voice agents for businessMVP live
Voice agents that answer a company's routine calls from the knowledge it has approved. They guide callers through common issues, hand the cases that need a person to the team, and leave every call open to review.
scope
What the project does
What people do with it, and what it holds true while they do it.
01what people do
- Set up a manager agent and its specialists, each with its own rules
- Upload PDFs, scans, spreadsheets and notes, then approve what agents may say
- Test an agent by voice in the browser before it takes a call
- Read every call: transcript, recording, handoffs and the reviewer's notes
- Give each person one role: admin, editor, reviewer or operator
02what the system enforces
Launching soon
Next.js · TypeScript · Postgres (Neon) · Neon Auth · Cloudflare Workers · Cloudflare R2 · Cloudflare Queues · Vercel
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